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The National Association of Taxi Users (NATU) campaigns for the provision of good quality taxi services throughout the UK. We also want to make it easier to find out information and book taxis.

Good taxi services do exist but there are also many problems which NATU is working to solve.

 

 
Press Release NATU

At last the prospect of bringing taxis into the 21st Century

NATU along with others have long argued that the current law in relation to taxi provision is outdated.  We are pleased that the Government agree and have now referred the whole issue of taxi legislation to the Law Commission.   NATU have already begun to consult with the Commission to support their work and we look forward to representing the views of taxi users as part of the process. Do write to us with your views to pass on.

It’s not going to happen quickly though

Unfortunately the Commission will not report for an estimated three years so meanwhile NATU will be working to improve taxi services under the current regime.  Key issues which our members have been raising are the need to improve the standard of service including passenger safety and security.  You have been sending up some real horror stories about the background of some people awarded taxi licences and we are writing to Ministers about the threat of replacing the enhanced criminality record checks with a lesser check.

Do let us know your experiences of both good and bad service.

 
12 Votes

1 Comment

Should taxis and taxi drivers be licensed nationally

QUESTIONS FOR DEVELOPING A TAXI USERS’ MANIFESTO
Should taxis and taxi drivers be licenced nationally with common standards applied to all (as for buses and bus drivers or lorries and lorry drivers)?
 
Should NATU include the need to end the two tier system in the Taxi Users Manifesto?

As long as the two tier system exists, should NATU include the need for all hackneys to be purpose build vehicles and thus easily distinguishable from private hire in the Manifesto?

 
23 Votes

3 Comments

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